Frequently Asked Questions

Dryly® values customer satisfaction, which is why we are always open to feedback to further optimize our service and the Dryly® bedwetting alarm. By staying in close contact with our customers, we continuously try to innovate our solutions against bedwetting. Through your feedback and the data provided by the app, we gather more and more insights that will enable us to further develop our product and provide answers to frequently asked questions on this page.

Do you have a question about our products or do you encounter problems while using our products? See if you can find the answer on this page or contact one of our specialists.

Our FAQ (frequently asked questions)

Primary cause of bedwetting

When it comes to bedwetting, there is a distinction between ‘primary bedwetting’ and ‘secondary bedwetting’. If your child has never been potty-trained, we call it primary bedwetting. If your child has been potty-trained at night for a few months and starts peeing the bed again, we call that secondary bedwetting.

1) Primary bedwetting

The most common reason why a child continues to pee in bed after the age of 5 is that the brain does not yet properly recognise the stimuli of a full bladder. The bladder produces more impulses as it becomes fuller. When the bladder reaches its maximum capacity, it empties itself to prevent damage to the muscles and nerves.

In a small percentage of cases, bedwetting has a medical cause, so always consult a doctor to be sure.

2) Secondary bedwetting

Secondary bedwetting may involve urinary tract infections, diabetes, or general illness. Another cause may be that the child is experiencing stress. Examples are the death of a loved one, the first day of school or other situations that cause tension.

General

There are several solutions against bedwetting. Which method suits your child will depend on what the current situation is.

Bedwetting alarm method

This method is most often recommended by general practitioners and specialists because of its long-lasting effect. Usually, bedwetting doesn’t stop the first day you start training. The bedwetting alarm method trains the communication between the brain and the bladder. The bladder will learn to recognise the signal of a full bladder. The bedwetting alarm is a sustainable method. On average, the training lasts two to three months.

Medication

The benefit of medication is that it has an immediate effect. The kidneys are prevented from producing urine at night. This is useful when your child goes to camp or a sleepover. The medication does nothing to solve the problem. If you stop using the medication, there is a good chance that the bedwetting will start again.

Waiting

Every year, about 11 percent of bedwetting children experience a ‘spontaneous recovery’. The switch has been flipped and the signals are suddenly recognised. We strongly discourage this method because a child’s self-image can be seriously affected. Children who wet the bed are less likely to go out with friends and feel very limited in what they can do.

 

Around 95% of all children who suffer from bedwetting can benefit from the Dryly® Bedwetting alarm method. Children who have a medical problem, or who have recently experienced a major trauma are encouraged to first see their GP.

We have found that it usually takes a long time to be referred to a specialist by the family doctor. Because the bedwetting alarm method has no side effects, we recommend that you simply give it a try. Chances are that the bedwetting alarm will help your child greatly!

Starting at the age of 4, the bedwetting alarm is a good solution to night-time bedwetting. The child is then old enough to train the signal that goes from the bladder to the brain. It is also possible to use it when the child is younger, but then it will probably take longer for the child to become dry.

On average, children are dry after three months of using the bedwetting alarm. Every child that wets its bed is different and this is also reflected in the duration of treatment. One child gets used to it straight away and stops using bedwetting quickly, for another child the problem is deeper and needs more time.

According to research, it takes an average of 52 days for a child not to wet the bed for 4 consecutive weeks. One child is dry after 3 weeks and another after 4 months.

Using the Dryly bedwetting alarm, 93% of our users are dry within 8 weeks!

Progress is made when your child has fewer accidents at night than when he or she started. Every child is unique, so the progression will be different for everyone. It is important to find out for yourself whether you are following the recommended procedures.

These three points are extremely important:

  • Getting up at night with your child. This causes broken nights and is unpleasant, but crucial to the success of the bedwetting alarm method.
  • Make sure your child hears the sound of the alarm a few times before going to sleep. You can do this in the Dryly bedwetting alarm app under “to bed”. That way your child will know which sound to wake up to.
  • Giving compliments when things are going well.

It can sometimes happen that a child starts wetting the bed again after you have stopped the bedwetting alarm method. This can happen if you have stopped too early or if your child is experiencing a stressful period, for example. After your child has become dry, you should continue with the bedwetting alarm method for at least two weeks.

We have found that getting control of the bladder back on track is relatively easy if you have succeeded before. It’s all about persistence and consistency. You can always contact customer service for tips or extra support!

Positivity

We know from our own experience how unpleasant bedwetting is for both the child and the parents. That is why we have developed a unique method based on the scientifically proven bedwetting alarm method. Wizzu the panda bear is there to support your child and make the subject a bit more lighthearted. Wizzu the Panda Bear takes your child on an adventure with games, smiles and a lot of cuddles!

The goal should be to work with your child towards dry nights. Parental support is crucial in the bedwetting alarm method.

Insights

As a parent you may often only find out that your child has had an accident in the morning. Many children are embarrassed and don’t tell you, so you may not even find out until the evening!

Through our handy mobile application, you get an instant alert on your phone when an accident occurs. You can also share this information with your doctor so that he or she has a clear understanding of your child’s bedwetting behaviour. That could save you a few visits!

A Dryly® bedwetting alarm consists of a mobile app, a transmitter, a receiver, sensor underwear and Wizzu the panda.

When it is time for bed, your child puts on the Dryly® underwear to which you can attach the transmitter.  The receiver goes into the back of Wizzu, so it looks like Wizzu is waking up your child. Wizzu the panda can be placed next to your child’s bed. Not in the bed! (Because your child really needs to wake up).

As soon as they pee, the transmitter notifies the receiver and the alarm in Wizzu goes off, waking up your child immediately. Wizzu can be turned off by shaking him. By sounding the alarm at the first drop of urine, your child learns to recognise the signal of a full bladder (subconsciously). When your child wakes up, he/she must go to the toilet immediately to finish peeing. Once back, your child should change into clean pants with the transmitter attached to them and start the whole process again.

It is important to sound the alarm before your child goes to bed so that your child knows what to wake up to.

In addition to producing a sound, the receiver in Wizzu also sends a message to the parents’ mobile application through the Wi-Fi network. The parents are immediately informed and can let their child finish peeing and change their pants if necessary. The support of the parents is crucial for the bedwetting alarm method.

A bedwetting alarm can be used for one child at a time. However, it is possible to connect two children with the Dryly bedwetting alarm to one app at the same time.

You can connect multiple children from one family to your Dryly bedwetting alarm app. You can add and manage multiple children from a family on a single account. It is not possible to add a child linked to another account.

You order the Dryly® Starter pack, we’ll make sure the party is on its way! With this pack you are ready to start working on bedwetting with your child in a positive way.

In the pack there is one very friendly panda bear, Wizzu. He is the friend of all children and full of innovative features. You will also receive two or four pairs of shorts, depending on the package you choose. The bedwetting alarm pants contain sensor wires that detect moisture. We have pants with cool colours and pants for situations where more discretion is desirable. The Dryly® Transmitter can be attached to this underwear, which sends a signal to Wizzu in case of an accident. Wizzu wakes up your child with sound and immediately sends an alarm to the parents’ mobile application over the Wi-Fi network.

The starter pack contains:

The bedwetting alarm

The Dryly bedwetting alarm underwear has special snaps with an extra good grip. It stays in place, even at night.

Try pressing the transmitter firmly onto the underwear and briefly try pulling on the transmitter to test it. If the transmitter does not stay in place, please contact customer service.

Yes, the bedwetting alarm can go with your child and it works even if it is not connected to Wi-Fi. This is the ‘offline mode’. The alarm continues to work, but no messages are sent to the bedwetting alarm app. Once the bedwetting alarm regains internet connectivity, it sends all notifications to the app’s server so that the information is updated.

The bedwetting alarm can also be used during the day. It is important that the receiver is within range of the transmitter, within approximately 10 metres.

No, this goes against the bedwetting alarm method. In addition, it also damages the transmitter. This will not be covered by the warranty.

It is important that your child is fully awake when peeing at night. So don’t take them to the toilet while still half asleep. A good way to test this is to agree on a code word or have them do some quick math. You can also check they remember going to the bathroom the day after.

This will depend a great deal on the situation. The most important principle is that your child should go on a positive adventure to dry nights. If your child wets the bed three times in one night, it may be a good idea to organise a preventive visit to the bathroom so that the alarm only goes off once or twice in one night.

A setback is quite normal and often happens to children who have been dry for a while or who are doing much better. Tell your child that it’s not such a bad thing and that you’ll go through it again with them. Keep in mind that other causes such as a bladder infection could also be a cause.

It is always a good idea to contact your doctor if the setback lasts longer.

If you are training with the bedwetting alarm method, it is important that you train until you have 14 consecutive dry nights.

The alarm (receiver/transmitter/app)

Children who wet their beds are generally deep sleepers. It may be the case that your child does not wake up at the start of bedwetting alarm training. It is important to realise that this is a three-month training programme. It really needs time. It is not strange if your child does not wake up at first.

What is very important to do is to let your child hear the alarm from Wizzu (the receiver) before bedtime. You can do this by pressing the ‘to bed’ (blue bar) menu of the app and then selecting your child. Then you will enter the “sleep” menu where the top bar is “Play the Wizzu alarm sound“. By pressing the ‘play’ button, the sound of Wizzu can be heard on your phone.

If you repeat this sound a few times before going to bed, there is a good chance that it will wake your child up at night. This does take 1 to 2 weeks.

This can have several causes.

  • Always check that the receiver switch is not accidentally set to silent (this is in the middle). If you switch it further to the right (to 1), a welcome message should play
  • If the receiver was already set up correctly, follow these steps
    • Switch the receiver on and off. When the receiver is switched on, a welcome message is played.
    • If there is no welcome message or if the message “low battery power” is displayed, charge the receiver for 3 hours with the supplied charger. (Check the battery voltage in the mobile app under the heading “my Wizzu”)
    • Connect the transmitter to the receiver by placing them on top of each other. You will hear “transmitter connected”.
    • Perform a test by placing a metal surface (spoon or knife) on the transmitter and wait for the receiver to go off. If all goes well, the alarm will go off.
    • If there is no alarm, replace the transmitter battery.
    • If no sound is played and the receiver is charged, there is something wrong with the receiver, please contact our customer service.

The cause of this problem may be due to several components, so we will go through them all.

Did the accident get recorded in the Dryly bedwetting alarm app?

  • No, go to next check
  • Yes
    • Always check that the receiver switch is not accidentally set to silent (this is in the middle). If you switch it further to the right (to 1), a welcome message should be played.
    • If the receiver was already set up correctly, go through the following steps
      • Switch the receiver on and off. When the receiver is switched on, a welcome message is played.
      • If there is no welcome message or if the message “low battery power” is displayed, charge the receiver for 3 hours with the supplied charger. (Check the battery voltage in the mobile app under the heading “my Wizzu”)
      • Connect the transmitter to the receiver by placing them on top of each other. You will hear “transmitter connected”.
      • Perform a test by placing a metal surface (spoon or knife) on the transmitter and wait for the receiver to go off. If all goes well, the alarm will go off.
      • If there is no alarm, replace the transmitter battery.
      • If there is still no sound and the receiver is charged, there is something wrong with the receiver, contact customer service at +31 248 080 226.
  • Check if you have given permission on the phone to receive notifications from Dryly with priority and also check if the sound of the app is turned on (and not deactivated in settings) and the right receiver is registered.
    • Check if your phone is not in night mode or you have given permission on your phone to receive notifications from Dryly with urgent priority

Android:

      • in your phone, go to Settings > Display and Brightness. Check if the ‘Night Shift’ is on.
      • go to your notification settings, find the Dryly app and make sure all the checkboxes are ticked.
      • check that there are no third-party apps installed that keep any notifications silenced at all times.

iOS:

      • go to Settings and press ‘Do Not Disturb’, then you can see there at what time the ‘Do Not Disturb’ mode is turned on.
      • Of course, your silent mode must also be switched off (button on the left-hand side of your phone).
      • The Dryly app has also requested permissions for urgent notifications. Did the app not do that? Go to “Settings” on your phone and then to Dryly. Go to reporting. Check whether the following are on: “Allow critical notifications”, “Allow notification”, “Sounds” and “Badges”.

 

  • In the Dryly app, go to ‘Settings’. Check the “All app alarms silent?” box (to the left). Also make sure that the “alarm volume” is set to a sufficient volume.
  • In the Dryly app, go to ‘My Wizzu’, is the correct receiver registered? Check in the app under ‘my account’ that you have logged into the right account.
    • Also check whether the date under “Last seen” is current (maximum 60 minutes). If this is earlier, Wizzu may be having problems connecting to your Wi-Fi and it’s not your phone. Does your home network have a fixed lease for IP addresses or is DHCP mode turned off? Then Wizzu will not get any connections to the internet. Then change the settings on your network.

The accident did not cause an alarm or a notification in the app. Please follow these steps

  • Check first that the receiver is working and that the notification is visible in the message centre of the Dryly app.
    • Switch the receiver on and off. When the receiver is switched on, a welcome message is played.
    • If there is no welcome message or if the message “low battery power” is displayed, charge the receiver for 3 hours with the supplied charger. (Check the battery voltage in the mobile app under the heading “my Wizzu”)
    • Connect the transmitter to the receiver by placing them on top of each other. You will hear “transmitter connected”.
    • Perform a test by placing a metal surface (spoon or knife) on the transmitter and wait for the receiver to go off. If all goes well, the alarm will go off.
    • If there is no alarm, replace the transmitter battery.
    • If there is still no sound and the receiver is charged, there is something wrong with the receiver, contact customer service.
  • Check the sensor pants if the alarm does not go off at night.
    • Grab the pants where the alarm did not go off
    • Snap the transmitter firmly onto the pants
    • Turn on the system as described in the instructions
    • Wet the pants
      • An alarm will go off. The complete system seems to be functioning. To be sure, you can give the pants a unique characteristic. It may be that the pants do/don’t work sometimes, so in the event of a subsequent complaint with the same pants, we can assume that they are defective. Please contact customer service on +31 248 080 226 for the return procedure if still under warranty.
      • No alarm goes off. The pants appear to be defective. Please contact customer service for the return procedure if still under warranty.

This can be due to several components (Wi-Fi, Internet, phone, receiver). Below, we will attempt to rule them out one by one.

  • Check if you have given permission on the phone to receive notifications from Dryly with priority and check if the sound of the app is turned on (and not deactivated in settings) and the right receiver is registered.
    • Check if your phone is not in night mode or you have given permission on your phone to receive notifications from Dryly with urgent priority

Android:

    • in your phone, go to Settings > Display and Brightness. Check if the ‘Night Shift’ is on.
    • go to your notification settings, find the Dryly app and make sure all the checkboxes are ticked.
    • check that there are no third-party apps installed that keep any notifications silenced.

iOS:

    • go to Settings and press ‘Do Not Disturb’, then you can see there at what time the ‘Do Not Disturb’ mode is turned on.
    • Of course, your silent mode must also be switched off (button on the left-hand side of your phone).
    • The Dryly app has also requested permissions for urgent notifications. Did the app not do that? Go to “Settings” on your phone and then to Dryly. Go to reporting. Check whether the following are on: “Allow critical notifications”, “Allow notification”, “Sounds” and “Badges”.
  • In the Dryly app, go to ‘Settings’. Check the “All app alarms silent?” box (to the left). Also make sure that the “alarm volume” is set to a sufficient volume.
  • In the Dryly app, go to ‘My Wizzu’, is the correct receiver registered? Check in the app under ‘my account’ that you have logged into the right account.

Also check whether the date under “Last seen” is current (maximum 60 minutes). If this is earlier, Wizzu may be having problems connecting to your Wi-Fi and it’s not your phone. Does your home network have a fixed lease for IP addresses or is DHCP mode turned off? Then Wizzu will not get any connections to the internet. Then change the settings on your network.

  • If, after these checks, it is still not clear exactly where the problem lies, you can carry out the following test.
    • Make sure that the receiver is on and connected to the Internet. If it was not turned on yet, it is important to wait 5 minutes until it is out of its pairing mode and connected to the Internet
    • Check in the Dryly app when the last signal was (My Wizzu -> Last signal). Is this within the last 5 minutes? If not, please wait until the receiver has registered properly.
    • Connect the transmitter to the receiver by placing them on top of each other. You will hear “transmitter connected”. Place a metal surface (spoon or knife) on the transmitter and wait for the receiver to go off. 10 sec later, the device should receive a push message. Is there an alarm on your device? The problem appears to be solved. Are you not getting anything? Check in the message centre of the Dryly app if there is a message or check the peeing overview calendar in the app for the latest received signals. Is it not here? Then Wizzu cannot properly connect his transmitter to the internet. Follow the manual’s installation steps from the manual again.

Many phones have a night mode, which prevents notifications from being sent at night. The idea behind this is that the user then has peace of mind. In this case, it is not so convenient because you want to wake up when your child is peeing. You can turn this off by turning off the night mode. This is different for Android than for iOS/Apple.

Android

  • in your phone, go to Settings > Display and Brightness. Check if the ‘Night Shift’ is on.
  • go to your notification settings, find the Dryly app and make sure all the checkboxes are ticked.
  • check that there are no third-party apps installed that always mute any notifications.

iOS:

  • go to Settings and press ‘Do Not Disturb’, then you can see there at what time the ‘Do Not Disturb’ mode is turned on.
  • The Dryly app has also requested permissions for urgent notifications. Did the app not do that? Go to “Settings” on your phone and then to Dryly. Go to reporting. Check whether the following are on: “Allow critical notifications”, “Allow notification”, “Sounds” and “Badges”.
  • Try an evening without connecting to the Wi-Fi network. Sometimes the connection is more active when the device is not on Wi-Fi.
  • A possible solution may also be to install the Dryly app on a tablet/other device. This makes it possible to determine whether the problem is related to the device or to another problem.
  • Check whether your Wi-Fi router has a constant and stable internet connection and whether its time zones are correct. Sometimes Wi-Fi networks are so weak that Wizzu loses its connection and may be able to pick it up again. Make sure you have sufficient quality Wi-Fi coverage in places where you place the transmitter. A useful tip is to set up Wizzu where he will be positioned.

It may happen that there is a production error in the pants so that the two wires touch even though there is no accident. This makes the transmitter think that the circuit is closed, which means an “accident” has happened.

  • Snap the transmitter onto the pants, switch on the system as usual. Squeeze the pants; if the alarm goes off, contact customer service. This means that there is a production error with the pants.
  • If the above works well and no alarm is triggered, there are two possibilities:
    • After peeing, a drop may have gotten onto the underwear and triggered an alarm.
    • The underwear sometimes triggers a false alarm in case of heavy perspiration.
  • In order to get a correct diagnosis quicker the next time, you can give the ‘suspect’ underwear a unique label so that if this problem occurs again, it can be exchanged under warranty. Please contact customer service.

Dryly bedwetting App

The Dryly app is a type of app that uses very little bandwidth. This is because it only receives values from the server.

Absolutely! Even if your child goes out for a sleepover, for example, Wizzu can go with them. Wizzu will not send a message to the mobile application but will wake your child up to go pee through Wizzu the panda bear!

Once Wizzu is back on his familiar network, he immediately updates your calendar with dry and wet nights he experienced offline.

This can be due to a number of things. First of all, it is important to charge the receiver for 3 hours before using it for the first time, otherwise the connection will not work properly.

Secondly, the order of the installation steps is very important. The steps should be done in the following order.

Do you have the Dryly® transmitter, receiver and your Wi-Fi data handy? Make sure the receiver is charged for at least 3 hours before the first use. Download the app and install it. Create an account in the app. Enter your child’s details.

  • Go to my Wizzu and press link Wizzu (blue button)
  • Select the child you want to pair Wizzu with.
  • Follow the steps and press I am ready.
  • Check that you have everything on hand with the app check list.
  • Press “Check, let’s start”.
  • Read the steps carefully
  • Turn on the receiver. Is this already on? Turn it off and on again. It is important that the receiver enters paring mode. That takes about 3 minutes, so please wait three minutes
  • Press “Next Step” in the app
  • In the app, press “Connect to Wizzu”
  • Does your phone ask if it needs to connect to “Wizzu”? Press “Connect”
  • Wait until your phone is properly connected to the Wizzu Wi-Fi network
  • Select your home network
  • Enter the password of your home network and press “Ok”.
  • Wait until everything is set up correctly
  • If the receiver is successfully connected to the Internet, it will display “Wizzu is successfully connected”.

Finally, always check that the permission settings regarding “location” are correct.

  • Go to your phone’s settings
  • Go to the Dryly app
  • Go to “location”
  • Make sure the check mark is set to “always”

The Dryly app on iOS and Android needs this permission to connect to local Wi-Fi networks in your area. As Wizzu temporarily establishes a Wi-Fi connection with your phone and the Dryly app, this “Always” permission is required during this process.

This is sometimes the case with Android phones. The app will offer to do this manually at a 2nd or 3rd attempt. The Android phone will inform the user to do this themselves. With the button, it refers to the settings page of your phone. You then select the Dryly Wi-Fi network in Wi-Fi settings and go back directly to the app.

Yes, you can create an account by phone and invite them with the device on which the bedwetting alarm is registered.

In the Dryly app, go to ‘Settings’ and press ‘Invite parent’.  After entering the name and email, a link is sent that the invited party can open. The receiving party must already have the Dryly app installed.

To summarise: Menu>>Settings>>Invite parent.

It is possible to (temporarily) give another parent, guardian, or babysitter access to the Dryly® app. The new user has access to the dashboard and receives an alert on the Dryly® app if an accident occurs. This can be useful if your child spends a night somewhere else, a babysitter is looking after your child for an evening, or if both parents are divorced, etc.

Please note:

  • The invited user has complete insight into the child’s dashboard.
  • Children from another family who are already on the account of the user who accepts the invitation will be deleted!
  • You can deny access in ‘Settings’ by setting the slider behind the name to grey.

Sending an invitation:

In the Dryly app, go to ‘Settings’ and press ‘Invite parent’.  After entering the name and email, a link is sent that the invited party can open. The receiving party must already have the Dryly app installed.

To summarise: Menu>>Settings>>Invite parent.

It is likely that the link has already been pressed once and is no longer valid.

  • Make sure the person invited has created their own account and is logged in to the Dryly app.
  • Send out the invitation again. In the top left of the hamburger menu, go to “Settings”. Click on “Invite parent” and follow the steps.
  • On the device where the Dryly app is installed, have the invited person press the link sent via email. The most convenient way is to install the Dryly app first if you are invited and create an account and only then use the invitation link.

We have made it possible in the app to change the password of your Dryly® bedwetting alarm app account. Did you create an account through the Facebook feature? Then it is not possible to change your password. You cannot change the password of your Dryly® webshop account in the Dryly mobile app.

Open the Dryly mobile app, press the hamburger menu on the top left, go to ‘My Account’, press ‘Change Password’, enter the new password, press ‘ok’; you have successfully changed your password.

To summarise: Menu>>My Account>>Change password.

  • Install the Dryly bedwetting alarm app on your new device.
  • Log in with your account information
  • You will be able to access your account again.

It is possible that you accidentally mistyped your name when registering. This can easily be adjusted in the app.

Go to the hamburger menu of the app, press ‘my account’, press your own name to change it.

To summarise: Menu>>My Account>>Your Name>>Change it.

It is possible that you accidentally mistyped your child’s name when registering. This can easily be adjusted in the app.

Go to the hamburger menu of the app, then press ‘my kids’. You will see your child’s name, click on it and choose ‘change name’.

To summarise: Menu>>My Kids>>Child’ name>>Change name.

Removing a child is sometimes useful if your child no longer uses the Dryly® bedwetting alarm or an extra child has been created by mistake.

Please note that by removing a child, all history is lost, and you can no longer see any statistics. Once you have removed a child, it cannot be undone.

To remove a child, press the hamburger menu in the app, press settings, press your child’s name, and choose ‘remove child’.

To summarise: Menu>>Settings>>Child name>>Remove.

Sometimes you may want to remove the receiver from the Dryly® app, for example if you want to install the receiver on a new Wi-Fi network or if you want to pair a new receiver with your child.

Please note that by deleting the receiver, you will not be notified on your smartphone if your child has an accident. The receiver will still sound an alarm noise if your child has an accident, and the receiver is switched on.

Press the hamburger menu of the Dryly app, then press ‘my Wizzu’, press the bar in which you can see the transmitter and the receiver; a menu will come up where you can choose to ‘delete Wizzu’.

To summarise: Menu>>My Wizzu>>Transmitter and receiver>>Delete Wizzu.

In your child’s dashboard with a connected Dryly bedwetting alarm, you can manually delete test messages or add missed alarms. To remove a notification, select a day in the calendar and you will first get an overview of the alarms for that day. Behind the alarm there is a bin with which you can delete the notification/alert.

The language of the app is automatically in the same language as your phone. If the phone is not set to Dutch, English or French, it automatically switches to English. The language of Wizzu/receiver cannot be changed.

You have the option in the Dryly app not to receive an alarm if your child has had an accident. If you check “Silence all app alarms”, the alarm will no longer sound on the device you are logged in with.

In short: Menu>>Settings>>All app alarms silent.

If you want to turn down the sound of the alarm in the app, you must do this every time the “to bed” ritual is finished.  The app sets the volume to maximum for the “to bed” ritual. This can be done by moving the ball under “Alarm Volume” to the left in Settings.

Menu>>Settings>>Alarm volume (after each “to bed” ritual)

If you receive an alarm via the push notification on your device, you can press it. Pressing it indicates that you have seen the alarm. The alarm is then switched off on the server. If you do not press the push notification, you will twice receive a new push notification every other minute. So you have to open the app when you get the notification, this automatically turns off the alarm.

The link between Wizzu and the transmitter is made directly through Bluetooth. After the transmitter sends a message to the receiver, the receiver then sends an anonymous notification of the alarm to the secure server over the Internet, which in turn sends a notification to the app. The average processing time is between 2 and 3 seconds but it may take some time for the phone to process this. Any extended delays are often due to poor Internet, unstable Wi-Fi connection or a phone in power saving mode.

Many phones have a night mode, which prevents notifications from being sent at night. The idea behind this is that the user then has peace of mind. In this case, it is not so convenient because you want to wake up when your child is peeing. You can turn this off by turning off the night mode. This is different for Android than for iOS/Apple.

Android

    • in your phone, go to Settings > Display and Brightness. Check if the ‘Night Shift’ is on.
    • go to your notification settings, find the Dryly app and make sure all the checkboxes are ticked.
    • check that there are no third-party apps installed that keep any notifications silenced at all times.

iOS:

    • go to Settings and press ‘Do Not Disturb’, then you can see there at what time the ‘Do Not Disturb’ mode is turned on.
    • The Dryly app has also requested permissions for urgent notifications. Did the app not do that? Go to “Settings” on your phone and then to Dryly. Go to reporting. Check whether the following are on: “Allow critical notifications”, “Allow notification”, “Sounds” and “Badges”.
  • Try an evening without connecting to the Wi-Fi network. Sometimes the connection is more active when the device is not on Wi-Fi.
  • A possible solution may also be to install the Dryly app on a tablet/other device. This makes it possible to determine whether the problem is related to the device or to another problem.
  • Check whether your Wi-Fi router has a constant and stable internet connection and whether its time zones are correct. Sometimes Wi-Fi networks are so weak that Wizzu loses its connection and may be able to pick it up again. Ensure sufficient quality Wi-Fi coverage in places where you place the transmitter. A useful tip is to set up Wizzu where he will be positioned.

There are 4 ways to earn points. With these points your child can buy gadgets to dress up Wizzu:

  • At the start of the training, if everything is installed correctly, 75 points.
  • Your child gets 50 points for a dry night.
  • For a night with accidents your child gets 20 points
  • For a completed checklist your child gets 50 points.

Receiver

Absolutely! You can easily order a new receiver from the Dryly website. Look under the heading ‘individual products’.

If you have ordered a bedwetting alarm starter pack, you will have received a charger and micro-USB cable along with it. We recommend always using it. Have you lost the cable and/or charger? That can happen to everyone! You can order a new charger and micro-USB cable from our website.

If you have no choice, you can also use your own charger and micro-USB cable. To ensure a full battery, it is important that both your charger and cable provide 5 volts and 2 amps (5V/2A). If the voltage is too low, the receiver may not charge.

You can see this by connecting the receiver to the internet and going to ‘My Wizzu’. The battery percentage of the receiver will increase with every 5-minute battery update.

Depending on how stable the connection is between the transmitter and the receiver, the battery will last between 2 and 4 weeks. If you make it a routine to charge the receiver on a fixed day of the week, you will never have an empty receiver.

It is important to find out whether the problem lies with the receiver itself or with the connector/cable of the charger. You can connect the charger to another device, if it charges you know that the problem is not with the connector.

In addition, it is also important that the receiver is connected to the internet because you can see the exact battery level through the app.

Please note that a battery status update is sent from the receiver every 5 minutes. So you won’t see a real-time update.

You hear “low battery”

  • Charge the receiver with the supplied micro-USB cable.
  • If this does not work, try another micro-USB cable. The amperage and voltage don’t matter much, but 5 volts and 2 amps is ideal.
  • Try again after 2 to 3 hours of charging.
  • If you still hear “low battery”, there may be something wrong with the receiver. Please contact customer service +31 248 080 226.

You don’t hear ‘low battery’, but the receiver is not working properly.

Is the receiver connected to your Wi-Fi network?

Go to My Kids or My Wizzu in the Dryly app and check the battery level for your transmitter and receiver. Please note. This battery level is as current as the date shown. If Wizzu is completely empty or almost empty, it might not show the current battery level. Also during the “go to bed” functionality you will see if Wizzu is sufficiently charged.

If this is not the case, it is important to pair with the Wi-Fi network first. This way you will have access to the latest battery status update.

Connect the receiver to the network. Do you have the Dryly® transmitter, receiver and your Wi-Fi data handy?

  • Go to my Wizzu and press pair Wizzu (blue button)
  • Select the child you want to pair Wizzu with.
  • Follow the steps and press I am ready.
  • Check that you have everything on hand with the app check list.
  • Press “Check, let’s start”.
  • Read the steps carefully
  • Turn on the receiver. Is it already on? Turn it off and on again. It is important that the receiver enters the pairing mode. That takes about 3 minutes, so please wait three minutes
  • Press “Next Step” in the app
  • In the app, press “Connect to Wizzu”
  • Does your phone ask if it should connect to “WIZZU”? Press “Connect”
  • Please wait until your phone is properly connected with the Wizzu Wi-Fi network
  • Select your home network
  • Enter the password of your home network and press “Ok”.
  • Wait until everything is set up correctly
  • If the receiver is successfully connected to the Internet, it will display “Wizzu is successfully connected”.

If you want to check the battery status then do as follows:

  • Go to ‘My Wizzu’
  • Here you will find the receiver and the battery percentage
  • If you do not see any change in the battery status after more than one hour of charging, you can try another micro-USB cable and charger. The amperage and voltage don’t matter much, but 5 volts and 2 amps is ideal.
  • If there is still no movement after an hour, there may be something wrong with the receiver. Contact customer support.

The receiver may be left on during the day but can also be switched off. If you turn the receiver off during the day, the battery will last longer.

Do you have the Dryly® transmitter, receiver, and your Wi-Fi data handy? Make sure the receiver is charged for at least 3 hours before first use

  • Go to my Wizzu and press pair Wizzu (blue button)
  • Select the child you want to pair Wizzu with.
  • Follow the steps and press I am ready.
  • Check that you have everything on hand with the app check list.
  • Press “Check, let’s start”.
  • Read the steps carefully
  • Turn on the receiver. Is it already on? Turn it off and on again. It is important that the receiver enters the pairing mode. That takes about 3 minutes, so please wait three minutes
  • Press “Next Step” in the app
  • In the app, press “Connect to Wizzu”
  • Does your phone ask if it should connect to “WIZZU”? Press “Connect”
  • Please wait until your phone is properly connected with the Wizzu Wi-Fi network
  • Select your home network
  • Enter the password of your home network and press “Ok”.
  • Wait until everything is set up correctly
  • If the receiver is successfully connected to the Internet, it will display “Wizzu is successfully connected”.

This can be due to a number of things. First of all, it is important to charge the receiver for 3 hours before using it for the first time, otherwise the connection will not work properly.

Secondly, the order of the installation steps is very important. The steps should be done in the following order.

Do you have the Dryly® transmitter, receiver and your Wi-Fi data handy? Make sure the receiver is charged for at least 3 hours before the first use. Download the app and install it. Create an account in the app. Enter your child’s details.

  • Go to my Wizzu and press link Wizzu (blue button)
  • Select the child you want to pair Wizzu with.
  • Follow the steps and press I am ready.
  • Check that you have everything on hand with the app check list.
  • Press “Check, let’s start”.
  • Read the steps carefully
  • Turn on the receiver. Is this already on? Turn it off and on again. It is important that the receiver enters paring mode. That takes about 3 minutes, so please wait three minutes
  • Press “Next Step” in the app
  • In the app, press “Connect to Wizzu”
  • Does your phone ask if it needs to connect to “Wizzu”? Press “Connect”
  • Wait until your phone is properly connected to the Wizzu Wi-Fi network
  • Select your home network
  • Enter the password of your home network and press “Ok”.
  • Wait until everything is set up correctly
  • If the receiver is successfully connected to the Internet, it will display “Wizzu is successfully connected”.

Finally, always check that the permission settings regarding “location” are correct.

  • Go to your phone’s settings
  • Go to the Dryly app
  • Go to “location”
  • Make sure the check mark is set to “always”

The Dryly app on iOS and Android needs this permission to connect to local Wi-Fi networks in your area. As Wizzu temporarily establishes a Wi-Fi connection with your phone and the Dryly app, this “Always” permission is required during this process.

Please note that the receiver is first deleted in the app in the menu under ‘My Wizzu’.

  • Go to “My Wizzu” via the hamburger menu in the top left of the app
  • Select the receiver whose Wi-Fi network you want to change and press “delete”.

Do you have the Dryly® transmitter, receiver and your Wi-Fi data handy?

  • Press “Pair Wizzu” and then “I’m ready”, go through the steps until it says “Check let’s start”.
  • Press “Check, let’s start”.
  • Read the steps carefully
  • Turn on the receiver. Is this already on? Turn it off and on again. It is important that the receiver enters paring mode. That takes about 3 minutes, so please wait three minutes
  • Press “Next Step” in the app
  • In the app, press “Connect to Wizzu”
  • Does your phone ask if it needs to connect to “Wizzu”? Press “Connect”
  • Wait until your phone is properly connected to the Wizzu Wi-Fi network
  • Select your home network
  • Enter the password of your home network and press “Ok”.
  • Wait until everything is set up correctly
  • If the receiver is successfully connected to the Internet, it will display “Wizzu is successfully connected”.
  • Switch the receiver on and off. When the receiver is switched on, a welcome message is played.
  • If you do not get a start message or if you get the message “low battery”, place the receiver on the charger for at least 3 hours
  • Connect the transmitter to the receiver by placing them on top of each other. You will hear “transmitter connected”.
  • Perform a test by placing a metal surface (spoon or knife) on the transmitter and wait for the receiver to go off. If all goes well, the alarm will go off.
  • If there is no alarm, replace the transmitter battery. It takes a while for the battery status of the transmitter to show up in the app so give it some time.
  • If there is still no sound playing, please contact customer service.

It is the sound of an old telephone. You can hear it 6 seconds into the video.

https://www.youtube.com/watch?v=DwJlRDycfJE

It is not possible to select a different alarm sound. The sound we have selected is particularly effective for waking up the child.

The sound of the receiver cannot be turned up or down. This is done so that the sound is exactly the same every night.

You can perform a test on a connected system by making the two push buttons on the transmitter contact with each other. The two buttons must have contact with the same metal surface. This can be done with a spoon, knife, or anything else that is conductive.

Children who suffer from bedwetting are often also very deep sleepers. By remaining consistent, there is a good chance that the child will become increasingly sensitive to external signals such as noise or a full bladder. It is also very important to set off the alarm sound before your child goes to sleep so that your child recognises the sound. This can be done in the Dryly app under “to bed”.

If you do this, your child will be a lighter sleeper because they will unconsciously wait for the sound.

If a component is loose, the receiver must be exchanged. Please contact our customer service for this.

Did you charge Wizzu when it came out of the box? Make sure it is sufficiently charged before you start adding. Then check that you have granted the app Location permission

  • Go to your phone’s settings
  • Go to the Dryly app
  • Go to “location”
  • Make sure the check mark is set to “always”

Always take screenshots of any error messages you receive so that we can help you better. Please contact our customer service for this.

Error codes

This occurs when the receiver tries to connect to the specified home network without success. The network is within range, but the receiver cannot access it.

Cause

This error code usually occurs when an incorrect password is entered during pairing. If the receiver has been working properly for a while and then gives this error message, it may be that someone in the household has changed the password for your home network.

Solution

You can solve this error message by reconnecting the receiver to the home network and entering the correct password

You get this message if the receiver has successfully connected to your home network but does not seem to be connected to the Internet.

Cause

This error code may have several causes. The most obvious is that your home network has no Internet connection. Another common cause of this message is the use of ‘Wi-Fi extenders’. In many households, these are used to boost the Wi-Fi signal so that there is also coverage in the basement or attic. If the ‘Wi-Fi extender’ itself has a poor connection to your Wi-Fi network, the receiver naturally fails to connect to the Internet through this device.

Solution

You can easily test the quality of the connection by connecting to the same Wi-Fi network that the receiver is connected to. Then go to a website or YouTube and see if the content loads quickly.

If the problem persists, you can try connecting to another network if this is available to you. Otherwise, contact Dryly customer service.

This message occurs when the receiver successfully connects to the Internet but cannot connect to our secure servers. If you follow the following steps, this should be solved

  • First you must delete the transmitter and receiver in the app
    • Make sure that there is a connection to the Wi-Fi
    • In the app, go to the hamburger menu
    • Go to “my wizzu”
    • Press “transmitter and receiver of child x” and delete it
  • Then delete the Dryly app from the phone
    • Press the Dryly app and then delete app
  • Download the Dryly app again from the app store (iOS) or from the play store (android)
  • Log in again by following the steps of the app
  • Check that no Wizzu is linked anymore
    • In the app, go to “View Wizzu”. It should say “No Wizzu linked”
    • If this is not the case, start this procedure again and make sure that there is a connection with Wizzu
  • Pair Wizzu
    • In the app, go to the hamburger menu
    • Go to “my wizzu”
    • Click on “Pair Wizzu” and follow the steps as indicated in the app and in the user manual.

You will get this message if the receiver has successfully connected to your home network, but doesn’t seem to be connected to the internet.

Cause

This error code can have multiple causes. The most obvious one is that your home network does not have an internet connection.

Another common cause of this message is the use of ‘Wi-Fi extenders’. In many households these are used to amplify the Wi-Fi signal so that there is also range in the basement or attic. If the ‘Wi-Fi extender’ itself has a bad connection with your Wi-Fi network, the receiver will obviously not be able to connect to the internet through this device.

Solution

You can easily test the quality of the connection by connecting to the same Wi-Fi network that the receiver is connected to. Then go to a website or YouTube and see if the content loads quickly.

If the problem persists, you can try to connect to another network if available.

Sometimes you may hear the message “transmitter out of range”. This means that the receiver has already searched for the transmitter’s signal, but has not been able to detect it.

Cause

There are several possible causes for this message. If you also hear the message “transmitter back in range”, you probably have a poor connection. Possible causes of a poor connection are:

Your child sleeps on his or her stomach
Moisture blocks the signals from the transmitter. If your child sleeps on his or her stomach, this can cause the signals to be blocked.
You improve the connection by placing the receiver at the height of the hip of your child’s body. For example you can put a chair next to the bed with Wizzu on it.

The transmitter is not yet paired with the receiver
When you receive our bedwetting alarm pack, pairing the transmitter is part of the process. It is possible that this step did not go quite right. This is only possible if you have never had an alarm before. Have you had an alarm before? Then the transmitter is paired and you have to look for another cause. Always charge the receiver at least 3 hours before use.

The transmitter is too far away from the receiver
The transmitter works on one battery for at least 6 months! We have managed to achieve this by making it extremely energy-efficient. The signal sent from the transmitter is therefore not strong enough to pass through walls and doors.

As a rule of thumb, the transmitter should be no further away from the receiver than 2 to 3 metres. This way you increase the quality of the connection.

Check that the battery has not run out
If you have had the transmitter for a while, the battery may have run out. Replace the battery.

Transmitter

Absolutely! You can easily order a new transmitter from the Dryly website. Look under the heading ‘individual products’.

In the app you can then see if the transmitter and receiver are properly paired and what the battery status is. Please note; it takes a while for the battery charge of the transmitter to show up in the app. So don’t go changing the battery right away.

The battery in the transmitter lasts 5 to 8 weeks; the Dryly bedwetting alarm package includes a new button cell battery to replace the battery.

See how to replace the battery here.

You replace the transmitter battery by unscrewing the transmitter with a screwdriver. You will find a new extra battery in the bedwetting alarm pack. The transmitter uses a CR3032 button cell battery. This type of battery can be found in wristwatches, digital cameras, calculators and the Dryly® transmitter!

Watch the instructional video on how to replace the battery here.

It is important to understand what exactly is not working. Does the ‘pairing’ of the transmitter not work or does it seem that no communication is sent from the transmitter to the receiver? Go to ‘My Wizzu’ in the Dryly app and see what it says under ‘transmitter’. There are three possibilities:

  • No transmitter paired
  • Transmitter out of range
  • Battery percentage

Below we discuss all three options:

No transmitter paired

There has never been a transmitter connected to this receiver.

  • Always charge the receiver for 3 hours before use
  • Turn off the receiver if it was on.
  • Turn the receiver back on
  • There is a square with an NFC symbol on the receiver. Pick up the transmitter and put it with its logo on this square (snaps are up upwards).
  • The receiver says “Transmitter connected”.

Is there no sound? Move the transmitter around this area to pick up the signal. If you still do not hear the sound, replace the transmitter battery.

  • Test the transmitter alarm by putting conductive material (e.g. a knife or spoon) on both push buttons.
    • When the alarm sounds, it shows that the transmitter is connected. In a few minutes, you will also see this in the app. NOTE: The receiver must be out of the pairing mode to connect to the Internet. You will know this is the case when Wizzu says ‘successfully connected’.
    • If the alarm does not go off, contact customer support.

Transmitter out of range

There was once a transmitter connected to this receiver, but it no longer communicates.

  • Always charge the receiver for 3 hours before use
  • Turn off the receiver if it was on.
  • Turn the receiver back on
  • There is a square with an NFC symbol on the receiver. Pick up the transmitter and put it with its logo on this square (snaps are up upwards).
  • The receiver says “Transmitter connected”.

Is there no sound? Move the transmitter around this area to pick up the signal. If you still do not hear the sound, replace the transmitter battery.

  • Test the transmitter alarm by putting conductive material (e.g. a knife or spoon) on both push buttons.
    • When the alarm sounds, it shows that the transmitter is connected. In a few minutes, you will also see this in the app. NOTE: The receiver must be out of the pairing mode to connect to the Internet. You will know this is the case when Wizzu says ‘successfully connected’.
    • If the alarm does not go off, contact customer support.
  • Make sure that the panda is no more than 2 to 3 metres away from the child during the night. For example, put it on a chair next to the bed.

Battery percentage

The battery status of the transmitter and receiver is shown in the app. After installation it takes a while for it to update, so please wait before replacing the battery and test the transmitter by letting the push buttons make contact. Hold something conductive (knife or screwdriver) against the two snaps. The alarm should go off.

If the alarm does not sound, there is a problem with the transmitter.

In some cases, you may hear the message “transmitter out of range”. This means that the receiver has already searched for the signal from the transmitter but has not been able to detect it.

Cause

There are several possible causes for this message. If you also hear the message ‘transmitter back in range’, you probably have a poor connection.

Possible causes of a poor connection are:

Your child sleeps on his or her stomach

Moisture blocks the signals from the transmitter. If your child sleeps on his or her stomach, this can cause the signals to be blocked.

You improve the connection by placing the receiver at the height of the hip of your child’s body. For example, you can put a chair next to the bed with Wizzu on it.

The transmitter has not yet been connected to the receiver

When you receive our bedwetting alarm set, connecting the transmitter is part of the process. It is possible that this step did not go quite right. This is only possible if you have never had an alarm before. Have you had an alarm before? Then the transmitter is paired, and you have to look for another cause. Always charge the receiver for 3 hours before use.

The transmitter is too far away from the receiver

The transmitter works on one battery for at least 6 months! We have managed to achieve this by making it extremely energy efficient. The signal sent from the transmitter is therefore not strong enough to pass through walls and doors.

As a rule of thumb, the transmitter should be no further away from the receiver than 2 to 3 metres. This will increase the quality of the connection.

Check that the battery has not run out

If you have had the transmitter for a while, the battery may have run out. Replace the battery.

This can happen from time to time and is not covered by the warranty. You can order a new transmitter through our webshop.

Pants

Absolutely! It is certainly recommended when you first start to order a few extra pants because your child will have more accidents at night in the beginning.

Dryly uses European sizing. View our size chart here.

The pants have a normal fit. You should therefore order the size that your child would normally wear with underwear.

The pants can be washed at up to 60 degrees Celsius in the washing machine.

The pants can be put in the dryer as long as it is run on a low temperature.

  • Lay the pants flat on a hard surface.
  • Try pushing the transmitter in from above. It is okay to use some force.
  • Release the pusher by placing something with a flat surface (scissors or knife) between the transmitter pusher and the receiver pusher and tilting them
  • If you can do this, repeat it a few times until the transmitter pusher and the pusher of the pants snap together easily.
  • Now you can use the pants

Wizzu

Absolutely! You can easily order a new Wizzu from the Dryly website. Look under the heading ‘individual products’.

The stuffed toy bear Wizzu can be washed by hand. Make sure it dries well, preferably in the open air.

Mattress protector

Absolutely! You can easily order a new mattress protector through the Dryly website. Look under the heading ‘individual products’.

The mattress protector can be washed at up to 60 degrees Celsius. The mattress protector cannot be tumble dried.

Manual

Have you lost your manual? You can find a PDF of it here.

Health-insurance

The Dryly bedwetting alarm is reimbursed by many health insurance companies under their supplementary insurance. The reimbursement can vary considerably from one health insurance company to another. The average reimbursement is around €100, but often the full amount of the bedwetting alarm is reimbursed! To see exactly what your insurer reimburses, see our reimbursement checker. Often health insurance companies have a restriction that only one bedwetting alarm is reimbursed per policy. So be aware of that if you have more than one child!

The invoice, if required, must be sent to the health insurance company with additional documents so that they can pay the reimbursement. Dryly plays no role in reimbursement.

Yes, the bedwetting alarm can be ordered without a doctor’s referral. If you plan to request to be reimbursed for the bedwetting alarm from your health insurance’s supplementary package, a referral can sometimes be a condition for eligibility for reimbursement.

Contact your insurance company to see how this works. Usually, this is done via a reimbursement app where additional documents are sometimes requested.

Address and billing details

We may be able to adjust this for you. Write down the correct information and give it to us along with the invoice number.

Name and date of birth of child

We may be able to adjust this for you. Write down the correct information and give it to us along with the invoice number.

There is no ‘delivery date’ anywhere on the invoice

This may happen if the health insurance company takes a critical look at our invoices. We can adjust the invoice. Please also add the invoice number.

We are sorry to hear it. We do our best to keep the costs of the Dryly® Bedwetting alarm as low as possible. Please feel free to look around on our webshop. You can start the bedwetting alarm training together with your child for as little as €179!

The Dryly website

At the moment it is not possible to order two different sizes in one bedwetting alarm package. However, underwear can be ordered separately in a different size.

This information is important for the health insurance company; if it is not included, they will not reimburse you. Dryly follows the guidelines as stated in the GDPR.

Please note the desired payment method and country. We will be happy to investigate this further. Contact customer support.

It is possible that the wrong email address was entered during the ordering process or that our email ended up in the junk mail folder. We can look into this by looking at the email address in the customer system. Contact customer support.

If this is within the legal cooling-off period of 14 days, it is possible to return it at your own expense. Of course, the underwear must be unused to be returned. It is important that the Dryly customer service department authorises the return. You can call customer service. Our customer service will then explain how to start the return procedure. You can find our return form on the website. Please fill it in and print it out and add it to your package.

If you wish to return a product, please contact our customer service. We will then investigate what is wrong.  If the Dryly bedwetting alarm is not working properly, this is covered by the warranty. If there is a problem that is covered by the warranty, we will send you a return label so that you can send it back free of charge. It is important to include the return form (https://dryly.com/en/returns) from the website.

Dryly is committed to providing high-quality products on a daily basis. It may occur that your Dryly bedwetting alarm does not work properly.

Dryly has a warranty period of 6 months for electronics and 3 months for underwear upon receipt of the bedwetting alarm by the purchaser. The warranty covers manufacturing and/or material defects and defects caused by normal use. This is at Dryly’s discretion.

Damage caused by careless handling or by not following the instructions as stated in the user manual is excluded. The warranty can be invoked upon presentation of the invoice. The warranty is invalidated if repairs have been carried out by third parties, if the user has worn a nappy over the pants with the transmitter, if the bedwetting alarm has been purchased through a reseller (e.g. Marktplaats or eBay) and if water damage has occurred.

If your bedwetting alarm is not working properly, please report your complaint to our customer service. Have your invoice ready.

Other frequently asked questions?

Are there any other questions that are not currently included in our FAQs? Then please contact us.

Randal Spaan
Very good service
Read More
Super good service and after a few weeks the desired result. Really recommended.
Sandrien de vos
Functions perfectly
Read More
Functions perfectly. Our child was completely dry within a month. Never expected, very nice surprise.
Mw. A.J.A. Wissink
Dryly is great
Read More
Dryly is great. Our son took a long time to stay dry at night. We have now used dryly for the night for two months. And last week we went on holiday for a week without dryly and yes it is dry for the whole nights. The app is very easy and fun to operate yourself for the kids. As parents you can also be worse and clear when things went wrong.
Paula
Very satisfied!
Read More
After 4 weeks my son (8 years) was completely dry! So special that it works so quickly and also in a fun and playful way without any stress! The first 2 weeks my son often had an accident, then suddenly a cover. Suddenly 4 days dry, 5 days dry and then basically just dry. We are also very satisfied with Dryly's service and thinking along with us.
Michèle de Koning
Fantastic
Read More
Friendly customer service that lives up to its word.

Fantastic product. My son was dry at night after only 4 nights and has been potty trained ever since. I can recommend this alarm clock to everyone.
Pater
Excellent remedy for dry nights
Read More
Never thought, but the nights are completely dry after a few weeks and the Wizu app completes the experience. Very happy with it!
De Jong
Dryly is a really great invention
Read More
Dryly is a really great invention! I would recommend this package to anyone! It is very user-friendly and, above all, a lot of fun to work with. My son is dry within 4 weeks. It works great and we are super happy with the quick result! Big stars for team Dryly! Thank you on behalf of our family :)
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