Returns and customer satisfaction
After receipt, you have the right to return your unused purchase within 14 days from the date of receipt. If the 14 days have passed, unfortunately we cannot offer you a refund.
The panda toy & the underwear can only be returned unopened in the original packaging and unworn. Underwear that has been worn or washed cannot be returned due to hygienic reasons.
You must pay the return costs. In case of an exchange, we will send you the replacements products free of charge.